Every missed call is a lead that just booked with someone else.
A ringing phone with no one free to answer it is a lead calling your competitor next.
Voicemail loses more leads than any competitor ever will.
After-hours and weekend calls go unanswered at every local service business. Until now.
How it works.
No IVR maze, no scripts that fall apart the moment a caller goes off-script.
Call comes in
azlabs frontdesk answers on the first ring. No hold music, no voicemail. Every call is logged from the moment it starts.
Agent qualifies and books
The agent asks the right questions, checks your calendar, and books the appointment directly, or matches the caller to an existing record.
Human handoff when it counts
Anything outside the script gets a warm transfer to your team. Nothing gets guessed at, nothing gets dropped.
Built for how your business actually rings.
Pick your industry to see the exact call flow.
Front desk is mid-treatment when the phone rings. The call goes to voicemail and the lead books with the med spa down the street instead.
"Hi, I'm calling about Botox pricing and if you have anything open this Friday." Your frontdesk agent answers on the first ring, quotes your published pricing, and finds the next open slot in your calendar. No hold music, no callback tag.
Books directly into your existing scheduling system, whether that's Boulevard, Zenoti, or the booking calendar you already run, and warm-transfers anything clinical (injectable questions, allergy concerns) straight to your front desk.
The product, answering real calls today.
azlabs frontdesk is not a demo. It runs inside a live lending operation, answering inbound calls every day.
Live inside Deal Funding 360.
azlabs frontdesk has been answering inbound calls for Deal Funding 360's loan officers since May 2026. It matches borrowers to existing loan files, captures new leads, and hands off anything that needs a human.
- →2 of 5 calls matched to an existing loan application. Instant status update, no hold time.
- →3 orphan calls captured as new leads instead of going to voicemail.
- →Every call logged with a transcript in the Voice Calls admin panel.
- →Weekly Receptionist Report emailed to admins and loan officers automatically.
What clients say about the person building it.
The same operator who builds your receptionist builds custom AI that changes how a business runs. Here is one client, in his own words.
Three months of follow-up, down to an hour a day.
Benjamin Huang acquires businesses and was raising capital for a deal, with a long list of leads to stay on top of. Raz built Ivy, a conversational AI that works the entire list every day, following up with each lead and qualifying who's actually ready. It's the job he'd otherwise have to hire and pay someone to do by hand.
“I get extremely fortunate that I get to work with this person, Raz. He built a conversational AI for me that took what would've been three months of work, twelve hours a day, down to one hour a day.”
- →Stays on top of every lead, every day. Nothing goes cold, and no manual follow-up is required.
- →Qualifies the whole list into hot, warm, and cold from real signals in each conversation, not guesswork.
- →Benjamin spends his time only with the roughly 20 leads who are ready to move, instead of working the full list himself.
- →Replaced the full-time hire he'd otherwise have paid to run this follow-up by hand.
What azlabs frontdesk does, today.
Appointment Booking
Books directly into your existing calendar or scheduling system. No double-booking, no back-and-forth.
Warm Transfer
Hands off to a real person on your team the moment a call needs one (clinical questions, complaints, anything the agent shouldn't guess at).
Lead Qualification
Asks the right questions before the call ends, so what lands in your CRM is a real lead, not a name and a callback number.
After-Hours Answering
Nights, weekends, lunch breaks. Every call gets answered, not voicemail.
Audit Trails
Full transcript and outcome logged for every call, visible in your portal and summarized in a weekly report.
SMS Follow-Up
Sends a text follow-up after the call when it makes sense: a confirmation, a link, a next step.
Built for businesses that can't afford a data mistake.
Every call is logged. Every escalation goes to a human. Compliance claims here show exactly where we stand, including what's still in progress.
Audit Trails
Every call is logged with a full transcript, timestamps, and outcome. Visible in your admin portal, summarized in a weekly Receptionist Report.
HIPAA Compliant
Our entire voice stack operates under a signed BAA.
Human Escalation
Anything outside the agent's script (clinical questions, complaints, anything urgent) gets a warm transfer to a real person on your team, not a dead end.
Who's behind azlabs frontdesk.
Raz / Founder / azlabs
Raz spent over a decade as a software engineer at a big tech company before founding azlabs, where he builds AI agents and automation systems for operators who'd rather ship than sit through another sales demo. azlabs frontdesk started as an internal build for Deal Funding 360, a real estate lending backoffice that needed to stop losing borrower calls to voicemail. It worked well enough to become its own product.
Questions, answered honestly.
There's no flat rate on this page because there shouldn't be. Pricing is based on call volume and the value azlabs frontdesk creates for your business, not a generic per-minute rate. Book a 15-minute call and we'll give you a real number, not a sales-page guess.